2930 East Apple Avenue - Muskegon - MI - 49442- (231) 777-1156

Consumer Information Links


The purpose of this page is to make the consumer aware of their vehicle rights within the State of Michigan as well as provide some related information. An informed consumer will be better able to know how the repair process is progressing at all stages and will also be better prepared atunderstanding the process between the insurance company and the collision repair facility.

Below, you will find links to information that you should be aware of before and after choosing a repair facility in the State of Michigan as well as some automobile related tips. Each of these links not hosted on this web site will open in a new window. Simply close the window when you are done viewing to return to this page.

Some of these links are in .PDF format and will require you to have Adobe Acrobat Reader installed in order to view them - those links are marked in the description below the link.

For your convenience, a link to download the FREE Acrobat Reader software is also provided at the bottom of this page. Most computers already have this software installed. In the event that you click on a link below and nothing happens, or you receive an error, you will then need to download and install Adobe Acrobat Reader before viewing some of these links.

KNOW YOUR REPAIR RIGHTS - Published by the Bureau Of Automotive Regulation, Michigan Department of State. This 1-part guide will tell you what you should know before authorizing repairs. Requires Abode Acrobat Reader to view.

CONSUMER'S GUIDE TO COLLISION REPAIRS - Published by the Bureau Of Automotive Regulation, Michigan Department of State. This 3-part guide will tell you what you should know before authorizing repairs. Requires Abode Acrobat Reader to view.

CONSUMER'S GUIDE TO VEHICLE RESTORATION - Published by the Bureau Of Automotive Regulation, Michigan Department of State. This 3-part guide will tell you what you should know before authorizing repairs. Requires Abode Acrobat Reader to view.

CONSUMER'S AUTOMOTIVE INFORMATION AND COMPLAINT KIT - Published by the Bureau Of Automotive Regulation, Michigan Department of State. This 5-part guide will explain what you need to do to resolve a complaint with a licensed Michigan Repair Facility. Requires Abode Acrobat Reader to view.

A GUIDE TO THE AUTO REPAIR LAW FOR MECHANICS AND REPAIR FACILITIES - Published by the Bureau Of Automotive Regulation, Michigan Department of State. This 3-part guide will explain what Michigan Laws Mechanics and Repair Facilities must follow. Requires Abode Acrobat Reader to view.

CONSUMER'S GUIDE TO BRAKE REPAIR SERVICE - Published by the Bureau Of Automotive Regulation, Michigan Department of State. This 3-part guide will tell you what you should know before authorizing any brake related repairs. Requires Abode Acrobat Reader to view.

CONSUMER'S GUIDE TO AUTOMATIC TRANSMISSION SERVICE - Published by the Bureau Of Automotive Regulation, Michigan Department of State. This 3-part guide will tell you what you should know before authorizing any automatic transmission repairs. Requires Abode Acrobat Reader to view.

CONSUMER'S GUIDE TO ENGINE REPLACEMENT - Published by the Bureau Of Automotive Regulation, Michigan Department of State. This 4-part guide will give you some guidelines on how to proceed with an engine replacement. Requires Abode Acrobat Reader to view.

GARAGE KEEPER LIEN FOR FACILITIES/MECHANICS - Describes what exactly a Garage Keeper Lien (GKL) is, how a facility or a mechanic goes about applying for one, limitations imposed on the facility or mechanic, the public sale process, and what charges you may be liable for.

SALVAGE VEHICLE INSPECTORS - Describes what a Salvage Title is, what the fees are, and how to locate a Salvage Inspector in your area.

LIST OF LICENSED REPAIR FACILITIES IN MICHIGAN - Browsable by county, this list will allow you to verify whether a motor vehicle dealership or repair facility is properly licensed or registered by the Bureau of Regulatory Services (BRS). Precision Collision is located in Muskegon County.

INSURANCE REQUIREMENTS - Explains what types of insurance coverage is required on a vehicle in Michigan.

INFORMATION ON PURCHASING AUTO INSURANCE - No-fault automobile insurance is mandatory in Michigan. Although you don't have a choice about buying auto insurance, you do have some choices about how much you pay and who you choose as your insurance company. Provided by Michigan Office of Financial and Insurance Services.

BUYERS' GUIDE TO PURCHASING AUTO INSURANCE IN MICHIGAN - This sixteen-page document is an excellent tool to learn more about shopping for coverage in Michigan and how to reduce your premium. Provided by the Michigan Office of Financial and Insurance Services. Requires Abode Acrobat Reader to view.

A CONSUMERS GUIDE TO NO-FAULT AUTOMOBILE INSURANCE IN MICHIGAN - This eightteen-page document answers many questions about the Auto Insurance requirements and process in Michigan. Provided by the Michigan Office of Financial and Insurance Services. Requires Abode Acrobat Reader to view.

AUTO INSURANCE: ARE YOU ELIGIBLE? - This two-page document explains the reasons why an insurance company may find you in-eligible for coverage as well as an explanation of the Insurance Eligibility Points System. Provided by the Michigan Office of Financial and Insurance Services. Requires Abode Acrobat Reader to view.

BRIEF EXPLANATION OF MICHIGAN NO-FAULT INSURANCE - This three-page document describes how Michigan's Insurance requirements work and what is covered. Provided by the Michigan Office of Financial and Insurance Services. Requires Abode Acrobat Reader to view.

AUTO INSURANCE FRAUD - BUYER'S BEWARE - This document describes one method which involves phony insurance agents offering good deals on auto coverage. In return for a minimum deposit, usually $25 to $50, these agents will give you a document which looks like a certificate of no-fault insurance. Provided by the Michigan Office of Financial and Insurance Services. Requires Abode Acrobat Reader to view.

HOW TO REDUCE THE COST OF YOUR CAR INSURANCE - This two-page document gives you tips to reduce the cost of your auto insurance premiums. Provided by the Michigan Office of Financial and Insurance Services. Requires Abode Acrobat Reader to view.

MICHIGAN CATASTROPIC CLAIMS ASSOCIATION (MCCA) & AUTO INSURANCE INFORMATION - This three-page document explains the MCCA. Michigan is the only state that offers unlimited personal injury protection benefits. These benefits are offered through no-fault auto insurance policies. The Michigan Catastrophic Claims Association (MCCA) reimburses no-fault auto insurers for benefits that exceed $325,000. MCCA was created by the legislature as a means of spreading costs across all Michigan motorists for providing these unique unlimited benefits. Provided by the Michigan Office of Financial and Insurance Services. Requires Abode Acrobat Reader to view.

MECHANIC CERTIFICATION REQUIREMENTS - Explains who must be certified to repair a vehicle and when re-certification must be done.

MECHANIC OVERSIGHT AND LOSS OF CERTIFICATION - Explains how a mechanic can lose certification and also how to report an unlicensed mechanic.

PRE-REPAIR REQUIREMENTS - Explains what should happen BEFORE your repair begins.

WORK IN-PROGRESS REQUIREMENTS - Explains what should happen DURING your repair.

POST-REPAIR REQUIREMENTS - Explains what should happen AFTER your repair is completed.

CAR CARE COUNCIL WEB SITE- The carecare.org web site explains how to care for your car in an easy to understand way. Site includes maintenance tips and more.

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